Guidance
PACT provides non-medical patient advocacy services to individuals and their families to assist them in navi- gating through the healthcare system.
We support and/or assist you with:
- organizing your medical information
- strategies for more effective communication with your providers
- strengthening your voice and understanding by accompanying you to medical appointments
- coordinating transitions and information between providers
- resolving billing issues
Education
PACT provides workshops geared to small and medium sized groups to strengthen Patient Engagement and improve the Patient Experience.
Today, medical care is changing and people are living longer, many with chronic medical conditions.
It is more important than ever for patients and family members to become informed consumers and to participate more actively in their medical care.
We provide strategies and tools for better communication between you and your providers and we share our knowledge and resources to facilitate your informed decision making.
Empowerment
PACT can help you acquire the skills, tools and confidence to proactively participate in your medical care thereby empowering you as a patient.
Through our individual support services and our workshops, we teach strategies to:
- address patient safety concerns
- help you better navigate the healthcare system
- more effectively communicate with providers
- strengthen your engagement as a health care consumer